Privacy Policy
Effective Date & Last Updated: November 18, 2025
At Akres on the Pier (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit akresonthepier.com, make a reservation through OpenTable, sign up for our email or SMS marketing, redeem offers (such as our free dessert voucher), or dine with us.
We are located at 1 12th St, Astoria, OR 97103, United States and comply with applicable privacy laws including CAN-SPAM, CASL, CCPA/CPRA, and GDPR.
1. Information We Collect
- Personal details you give us: name, email, phone number, and (for reservations) payment card info.
- Reservation & order data via OpenTable and our POS system.
- Marketing opt-ins when you join our list or redeem offers.
- Technical data: IP address, browser type, device info, and cookies.
2. How We Use Your Information
- To confirm and manage reservations
- To send transactional messages (confirmation, voucher codes)
- To send promotional emails and SMS only with your explicit consent. You can unsubscribe anytime with one click or by replying STOP to texts.
- To improve our website and services
- To comply with legal obligations
3. Marketing Emails & SMS
We will only send promotional messages if you opt in (e.g., via our website popup or in-person). Every marketing message contains an unsubscribe link (email) or instructions to reply STOP (SMS). We honor opt-outs immediately.
4. Sharing Your Information
We do not sell your personal data. We only share with trusted partners who help us operate:
- OpenTable (reservations)
- Omnisend (email & SMS marketing)
- Payment processors (secure card handling)
All partners are contractually required to protect your data.
5. Your Rights
You can always:
- Request a copy of your data
- Ask us to correct or delete it
- Opt out of marketing
- Withdraw consent at any time
Contact us at [email protected] or call (503) 468-0262. We respond within 30 days (GDPR) or 45 days (CCPA).
6. Security & Retention
We use industry-standard encryption and security practices. We keep your data only as long as needed (marketing data is deleted after 2 years of inactivity or upon request).
7. Children
Our services are not directed to children under 16. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy. We will notify you by email or a notice on our website if changes are material.
9. Contact Us
Akres on the Pier
1 12th St
Astoria, OR 97103
Phone: (503) 468-0262
Email: [email protected]
Thank you for trusting us with your information!